Returns

Return by Mail

(As of Aug 10th, 2024)

If you made an online purchase within 7 days from order placed and have the unworn merchandise with the original packaging you can return online purchases by mail by contacting our WG Support Team by email at wgteam@woodngrail.com.

 

• We refund the cost of the merchandise, minus a $6.95 return shipping & handling fee. We will send you a confirmation email that the return has been process on our end.

 

• Refund are in the form of original payment, so lease note that your credit card company may take up to 10 additional business days to post the refund.

 

• Woodn Grail does not offer exchanges on any order. Note, all clearance or sale items are final sale and cannot be returned.